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 | | Wanted Customer Service Executive (Non Voice) | Post # : 98536 |
| | | Poster: | jeganathpk | | Date Posted : | September 16, 2014 | | Location: | Hyderabad, India | | Salary/Rate: | negotiable |
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Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment and Payroll Services to our esteemed clients in India.
We are looking for the candidates for the position of Customer Service Executive to a reputed company in Hyderabad.
Job role:
• Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner.
• Analyze customer complaints and provide appropriate corrective actions.
• Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
• Track, follow-up and resolve customer’s outstanding issues in a timely fashion.
• Prepare documentation and reports on routine customer correspondence for future reference purpose.
• Assist in training peers on improving customer support service.
Candidate Profile:
• BA, B.Com, B.Sc, BBA
• B.E/B.Tech 2014 passed outs are not eligible.
• B.E/B.Tech (2012 & 2013) is eligible.
• Candidate should have good communication skills and basic computer knowledge.
• Ready to work in rotational shifts.
Experience: 0 - 1 Yrs
Work Location: Hyderabad.
Interested Candidates forward resumes to ites.upaadhi@gmail.com with subject Line as “Non voice process”.
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